Terms of service

Welcome to Ripper Babes.

These Terms & Conditions govern your use of our website www.ripperbabes.com and your purchase of products from Ripper Babes. By visiting our website, browsing our products, placing an order, joining our updates, or interacting with us through our website, WhatsApp, Instagram, email, or any other communication channel, you agree to these Terms & Conditions.

Please read them carefully before using our website or placing an order.

1. Brand Information

Ripper Babes is a fashion brand focused on oversized T-shirts and related apparel products.

Website: www.ripperbabes.com
Brand: Ripper Babes
Email: babe@ripperbabes.com
WhatsApp/Phone: +91 73001-39100
Instagram: @ripper.babes
Business Address: A-3, Jawahar Nagar, Kota, 324005, Rajasthan, India

Throughout these Terms, “we,” “us,” and “our” refer to Ripper Babes. “You,” “your,” “customer,” and “user” refer to anyone visiting our website, placing an order, or interacting with our brand.

2. Use of Our Website

By using our website, you confirm that:

1. You are using the website for lawful purposes.

2. The information you provide is true, accurate, and complete.

3. You will not misuse our website, products, content, images, offers, or communication channels.

4. You will not attempt to interfere with the website’s security, checkout process, payment system, or user experience.

5. You will not copy, reproduce, resell, or commercially exploit our products, content, images, designs, branding, or website material without written permission from Ripper Babes.

We reserve the right to restrict, cancel, suspend, or refuse access to our website or services if we believe there is misuse, fraud, abuse, or violation of these Terms.

3. Product Information

We try our best to display our products, colours, prints, sizes, prices, and descriptions as accurately as possible.

However, actual product colours may slightly vary due to screen settings, photography lighting, device display, editing, or natural fabric appearance.

Minor measurement variations may also occur due to manual measurement, fabric nature, stitching, washing behaviour, or production process.

Product images are for representation purposes, but we make every effort to keep them as close to the actual product as possible.

Before placing an order, please carefully check:

1. Product name
2. Product colour
3. Product size
4. Size chart
5. Product photos
6. Product description
7. Price
8. Offers or discount terms
9. Shipping and return eligibility

4. Size and Fit

Ripper Babes products are designed with an oversized fit. Oversized T-shirts may fit differently depending on your height, body shape, styling preference, and usual size.

Please check the size chart before placing your order.

If you are unsure about your size, you can contact us before ordering and we will try to guide you. However, the final size selection remains the customer’s responsibility.

Size exchanges may be allowed only as per our Refund, Return & Exchange Policy and subject to product availability.

5. Pricing

All prices displayed on our website are listed in Indian Rupees unless stated otherwise.

Prices may change at any time without prior notice.

We reserve the right to update product prices, discount offers, shipping charges, bundles, coupon codes, and promotional offers at our discretion.

The price charged will be the final price shown at checkout at the time of placing the order.

If there is a technical error, incorrect price display, wrong discount application, or system issue, we reserve the right to cancel, refund, or correct the order after notifying the customer.

6. Payments

We currently accept prepaid orders through available payment methods on our website.

Payment options may include UPI, debit card, credit card, net banking, wallets, or other payment methods supported by our payment gateway.

Ripper Babes does not store your full card number, CVV, UPI PIN, net banking password, or sensitive payment credentials.

All online payments are processed through secure third-party payment gateway providers.

An order will be confirmed only after successful payment confirmation.

If payment fails, is pending, or is not confirmed by the payment gateway, the order may not be processed.

7. Order Confirmation

After placing an order, you may receive order confirmation through email, SMS, WhatsApp, or website notification, depending on the contact details provided by you.

Please make sure your phone number, email address, and shipping address are correct before placing the order.

Ripper Babes will not be responsible for delays, failed delivery, or wrong delivery caused by incorrect, incomplete, or unreachable customer details.

8. Order Acceptance and Cancellation by Ripper Babes

Placing an order does not always guarantee acceptance.

We reserve the right to cancel or refuse any order in cases including but not limited to:

1. Product is out of stock.

2. Payment was not successful.

3. Pricing or listing error occurred.

4. Customer details are incomplete or incorrect.

5. Delivery location is not serviceable.

6. Order appears suspicious, fraudulent, abusive, or bulk-purchase related.

7. Technical error occurred on the website or payment gateway.

In such cases, if payment has been received, the eligible refund will be processed to the original payment method.

9. Order Cancellation by Customer

You can request order cancellation before the order has been shipped.

Once the order has been shipped, cancellation may not be possible.

After dispatch, you may request return, exchange, or refund only as per our Refund, Return & Exchange Policy.

To request cancellation, contact us as soon as possible at:

Email: babe@ripperbabes.com
WhatsApp: +91 73001-39100

10. Shipping and Delivery

We aim to dispatch orders within 24-48 hours after successful order confirmation, unless there is a delay due to stock, operational issues, courier delays, public holidays, natural events, or other unavoidable reasons.

Estimated delivery time is generally 5-7 days after dispatch, depending on your location and courier partner.

Delivery timelines are estimates and may vary due to:

1. Courier delays
2. Weather conditions
3. Public holidays
4. Incorrect address
5. Remote location
6. Operational disruptions
7. Failed delivery attempts
8. High order volume
9. Payment or verification issues

Ripper Babes is not responsible for delays caused by courier partners, customer unavailability, incorrect address, or circumstances beyond our control.

11. Free Shipping

Ripper Babes may offer free shipping on orders, depending on the active shipping policy, offer, or promotional terms.

Shipping policies may be updated from time to time.

If shipping charges are applicable in the future, they will be shown at checkout before payment.

12. Failed Delivery and RTO

If the courier partner is unable to deliver the order due to customer unavailability, incorrect address, unreachable phone number, refusal to accept delivery, or repeated failed delivery attempts, the order may be marked as failed delivery or returned to origin.

In such cases, additional shipping charges, re-shipping charges, or deductions may apply depending on the situation.

Customers are responsible for providing correct delivery information and being available to receive the order.

13. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund, Return & Exchange Policy.

You can request a return, refund, or exchange within 3 days of receiving your order, subject to eligibility and product condition.

The product must be unused, unwashed, unworn, unstained, and in original condition.

Refunds are processed only after the returned product is received and passes our quality check.

Once approved, refunds will be processed within 1-2 business days from our side. The final credit timeline may depend on your bank, UPI provider, card provider, or payment gateway.

For complete details, please read our Refund, Return & Exchange Policy on the website.

14. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or wrong product, please contact us within 3 days of delivery.

You may be asked to share:

1. Order number
2. Clear product photos
3. Packaging photos
4. Opening or unboxing video, if available
5. Short explanation of the issue

Once verified, we may offer a replacement, exchange, refund, or another suitable resolution depending on the case and stock availability.

Claims without proper proof may be rejected.

15. Offers, Coupons, and Discounts

Ripper Babes may run offers, discount codes, launch sales, influencer codes, bundle offers, giveaways, or promotional campaigns from time to time.

All offers are subject to specific terms and availability.

We reserve the right to modify, pause, cancel, or withdraw any offer at any time without prior notice.

Unless clearly stated, offers cannot be combined with other discounts, coupons, bundles, gift cards, or promotional benefits.

If an offer is applied incorrectly due to a technical error or misuse, we reserve the right to cancel or adjust the order.

Discounts are not exchangeable for cash.

Refunds on discounted orders will be calculated based on the final amount paid by the customer after discounts.

16. Gift Cards, Store Credit, and Promotional Benefits

If Ripper Babes offers gift cards, store credit, promotional credit, free gifts, or giveaway items, they may be subject to separate terms.

Store credit or promotional benefits may have expiry dates, usage limits, product restrictions, or minimum order requirements.

Free gifts, giveaway items, promotional products, or campaign rewards may not be returnable, exchangeable, or refundable unless received damaged or defective.

17. Drop Lists, WhatsApp Updates, and Feedback Circles

Ripper Babes may invite interested customers to join private drop lists, WhatsApp updates, early access lists, or design feedback circles.

Participation in such lists is voluntary.

By joining, you may receive:

1. Early design previews
2. Drop launch updates
3. Feedback requests
4. Offer alerts
5. Product availability updates
6. Brand announcements

Joining a feedback list or sharing feedback does not create any employment, collaboration, partnership, influencer agreement, internal team role, ownership right, commercial relationship, or paid association with Ripper Babes.

Feedback may be used by Ripper Babes to understand customer preferences, improve designs, plan future drops, and make product decisions.

We may remove any person from our update list or feedback circle if there is spam, disrespectful behaviour, misuse, inappropriate messages, or violation of brand/community standards.

18. User-Generated Content

If you tag Ripper Babes, share photos or videos wearing our products, send us reviews, testimonials, feedback, or content voluntarily, we may ask for your permission to repost or use that content.

If you give permission, we may use the content on our website, Instagram, advertisements, stories, highlights, emails, or other brand communication.

You confirm that any content you share with us does not violate the rights of any third party.

If you want us to remove any content previously shared or reposted, you can contact us at babe@ripperbabes.com

19. Intellectual Property

All content on the Ripper Babes website and brand channels, including but not limited to logos, product names, product designs, graphics, photos, videos, website layout, text, captions, collections, artwork, branding, and visual identity, belongs to Ripper Babes or is used with proper rights or permission.

You may not copy, reproduce, distribute, modify, sell, imitate, reuse, or commercially exploit our brand material without written permission.

Any unauthorized use of Ripper Babes content, designs, images, branding, or website material may result in legal action.

20. Prohibited Activities

You agree not to:

1. Use our website for illegal or unauthorized purposes.

2. Place fake, fraudulent, or misleading orders.

3. Misuse discount codes or offers.

4. Attempt chargeback fraud or false refund claims.

5. Upload harmful code, spam, malware, or disruptive content.

6. Copy or steal our designs, product images, website content, or brand assets.

7. Harass, abuse, threaten, or disrespect our team, creators, customers, or community.

8. Misrepresent your identity or order details.

9. Use our products, brand name, or content for unauthorized commercial purposes.

10. Violate any applicable law or regulation.

We reserve the right to cancel orders, block access, reject claims, remove users from communication lists, or take action if misuse is found.

21. Customer Responsibility

As a customer, you are responsible for:

1. Providing accurate order details.

2. Checking the product, size, colour, and address before placing the order.

3. Reading product descriptions and policies before purchase.

4. Being available for delivery.

5. Raising return, refund, or exchange requests within the stated timeline.

6. Providing genuine proof for damaged, defective, or wrong product claims.

7. Using products as intended.

8. Following care instructions to maintain product quality.

Ripper Babes will not be responsible for issues caused by incorrect information, improper use, washing mistakes, customer negligence, or policy misuse.

22. Product Care

Customers are responsible for following product care instructions.

Damage caused by incorrect washing, ironing, bleaching, drying, rough use, staining, or mishandling may not be eligible for return, refund, or exchange.

Print, colour, and fabric life may depend on care, usage, washing method, and handling.

23. Limitation of Liability

Ripper Babes will not be liable for indirect, incidental, special, or consequential losses arising from use of our website, products, delivery delays, failed transactions, third-party service interruptions, or customer misuse.

Our total liability in any order-related matter shall not exceed the amount paid by the customer for that specific product or order.

Nothing in these Terms limits any rights that cannot be excluded under applicable law.

24. Third-Party Services

Our website may use third-party services such as Shopify, payment gateways, courier partners, analytics tools, marketing tools, WhatsApp, Instagram, or other service providers.

These third-party platforms may have their own terms, privacy policies, and service conditions.

Ripper Babes is not responsible for issues, delays, errors, outages, or data practices caused by third-party platforms beyond our control.

25. Website Availability

We try to keep our website active and smooth, but we do not guarantee that the website will always be available, error-free, uninterrupted, or fully secure.

The website may be temporarily unavailable due to maintenance, updates, technical issues, server problems, payment gateway downtime, internet issues, or circumstances beyond our control.

We reserve the right to update, modify, pause, or discontinue any part of the website at any time.

26. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, placing an order, joining updates, or contacting us, you agree to the collection and use of your information as described in our Privacy Policy.

Please read our Privacy Policy available on the website.

27. Communication Consent

By placing an order, contacting us, joining a drop list, subscribing to updates, or sharing your contact details, you agree that Ripper Babes may contact you through email, SMS, WhatsApp, Instagram, phone, or other communication channels for:

1. Order updates
2. Delivery updates
3. Payment updates
4. Return, refund, or exchange support
5. Customer service
6. Drop previews
7. Launch updates
8. Offer updates
9. Feedback requests
10. Brand announcements

You can opt out of promotional communication by contacting us, but we may still send important order-related or service-related communication.

28. Changes to Terms

Ripper Babes may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised effective date.

Your continued use of our website after updates means you accept the updated Terms.

We recommend reviewing this page periodically.

29. Governing Law

These Terms & Conditions shall be governed by and interpreted according to the laws of India.

Any dispute arising from your use of our website, products, orders, or services shall be subject to the jurisdiction of the courts located in [Add your city and state], India, unless otherwise required by applicable law.

30. Grievance and Customer Support

For any order-related issue, website concern, payment query, return request, refund delay, product complaint, or policy-related question, you can contact us at:

Website: www.ripperbabes.com
Brand: Ripper Babes
Email: babe@ripperbabes.com
WhatsApp/Phone: +91 73001-39100
Instagram: @ripper.babes
Business Address: A-3, Jawahar Nagar, Kota, 324005, Rajasthan, India

We aim to acknowledge customer concerns within 48 hours and resolve eligible complaints within a reasonable time, depending on the nature of the issue, verification required, courier timelines, payment gateway timelines, and product inspection.

31. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Website: www.ripperbabes.com
Brand: Ripper Babes
Email: babe@ripperbabes.com
WhatsApp/Phone: +91 73001-39100
Instagram: @ripper.babes
Business Address: A-3, Jawahar Nagar, Kota, 324005, Rajasthan, India

32. Acceptance of Terms

By using our website, placing an order, making payment, joining updates, or interacting with Ripper Babes, you confirm that you have read, understood, and agreed to these Terms & Conditions.