Privacy policy
At Ripper Babes, your privacy matters to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, place an order, contact us, join our updates, or interact with us through our website, WhatsApp, Instagram, email, or other communication channels.
By using our website www.ripperbabes.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information from you when you browse our website, place an order, create an account, contact us, subscribe to updates, participate in offers, join a drop list, or interact with Ripper Babes.
The information we may collect includes:
1. Full name
2. Email address
3. Phone number
4. Billing address
5. Shipping address
6. Order details
7. Payment status
8. Transaction reference details
9. Product preferences
10. Size preferences
11. Return, refund, or exchange request details
12. Customer support messages
13. WhatsApp or Instagram messages, if you contact us there
14. Feedback, reviews, or survey responses
15. Device, browser, IP address, and website usage data
16. Cookies and tracking information, where applicable
We only collect information that is required to process your order, improve your shopping experience, communicate with you, provide customer support, prevent misuse, and run our business properly.
2. Payment Information
When you make a payment on our website, your payment is processed through secure third-party payment gateways.
Ripper Babes does not store your full card number, CVV, UPI PIN, net banking password, or sensitive payment credentials.
We may receive limited payment-related information such as payment status, transaction ID, order amount, refund status, and payment method type for order confirmation, refund processing, and accounting purposes.
3. How We Use Your Information
We use your personal information for the following purposes:
1. To process and deliver your orders.
2. To confirm payments and order status.
3. To send order updates, shipping updates, delivery updates, and refund or exchange updates.
4. To respond to your customer support queries.
5. To manage returns, refunds, exchanges, damaged product claims, or size-related concerns.
6. To improve our products, designs, website experience, and customer service.
7. To send you drop updates, offers, launch alerts, or promotional messages, only where permitted or where you have shown interest.
8. To add you to private drop lists, early access lists, or feedback circles if you request to join them.
9. To prevent fraud, fake orders, payment misuse, chargebacks, spam, or abuse of our policies.
10. To comply with legal, tax, accounting, regulatory, and business requirements.
11. To understand customer preferences, product demand, and website performance.
4. Marketing and Communication
If you choose to share your contact details with us, subscribe to updates, DM us for a drop list, place an order, or interact with our brand, we may contact you through email, SMS, WhatsApp, Instagram, or other available communication channels.
These messages may include:
1. Order updates
2. Shipping updates
3. Return or refund updates
4. Customer support replies
5. Early drop previews
6. Design feedback requests
7. Launch updates
8. Offers or promotional updates
9. Brand announcements
You can opt out of promotional messages by contacting us at babe@ripperbabes.com or by replying with an unsubscribe/stop request where applicable.
Even if you opt out of promotional communication, we may still contact you for important order-related, payment-related, delivery-related, refund-related, or legal communication.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
1. Remember your cart.
2. Understand website traffic.
3. Improve website speed and performance.
4. Measure marketing campaign performance.
5. Show relevant ads or retargeting, if enabled.
6. Understand which products and pages customers interact with.
We may use Shopify tools, analytics tools, advertising pixels, or other third-party tools for website analytics and marketing performance.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features, cart functions, or checkout experience.
6. Sharing of Information
We do not sell your personal information.
We may share your information only with trusted third parties when required to run our business, fulfill your order, or provide services to you.
This may include:
1. Shopify and website service providers.
2. Payment gateway providers.
3. Courier and logistics partners.
4. Email, SMS, or WhatsApp communication service providers.
5. Marketing and analytics tools, if enabled.
6. Customer support tools.
7. Accounting, legal, tax, or compliance professionals.
8. Government, regulatory, legal, or law enforcement authorities, if required by law.
These third parties are expected to use your information only for the specific purpose for which it is shared.
7. Shipping and Delivery Partners
To deliver your order, we may share your name, phone number, shipping address, order details, and other delivery-related information with courier or logistics partners.
This information is shared only to complete delivery, manage tracking, handle failed delivery attempts, process returns, or resolve delivery-related issues.
8. Returns, Refunds, and Exchanges
If you raise a return, refund, or exchange request, we may collect additional information such as:
1. Order number
2. Reason for return or exchange
3. Product photos
4. Packaging photos
5. Unboxing video, if available
6. Bank or refund-related details, if required
7. Communication history related to the issue
This information is used to verify the request, prevent misuse, process the return or exchange, and complete the refund where applicable.
9. Design Feedback, Drop Lists, and Community Communication
Ripper Babes may invite interested customers to join private drop lists, feedback circles, early access lists, or design preview discussions.
If you choose to participate, we may use your name, phone number, Instagram handle, WhatsApp details, or feedback responses for communication and brand research purposes.
Participation in any feedback list does not create employment, partnership, collaboration, influencer agreement, internal team membership, or commercial relationship with Ripper Babes.
Your feedback may help us understand customer preferences, improve designs, plan future drops, and make better product decisions.
10. User-Generated Content
If you tag Ripper Babes, share photos or videos wearing our products, send us reviews, testimonials, feedback, or content voluntarily, we may request your permission to repost or use that content on our website, Instagram, ads, or other brand communication.
We will not intentionally use your private content for public marketing without permission.
If you want any previously shared content removed from our channels, you can contact us at babe@ripperbabes.com
11. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
We use secure platforms, trusted service providers, and appropriate business practices to protect customer information.
However, no website, payment system, internet transmission, or digital storage method is completely risk-free. By using our website, you understand that data transmission over the internet carries some level of risk.
12. Data Retention
We retain your personal information only for as long as necessary for the purposes mentioned in this Privacy Policy.
This may include retaining data for:
1. Order processing
2. Delivery support
3. Returns, refunds, and exchanges
4. Customer service
5. Legal compliance
6. Tax and accounting records
7. Fraud prevention
8. Business records
9. Dispute resolution
When your information is no longer required, we may delete, anonymize, or securely archive it as per business, legal, or technical requirements.
13. Your Rights
Subject to applicable law, you may request to:
1. Access the personal information we hold about you.
2. Correct inaccurate or incomplete information.
3. Update your contact details.
4. Withdraw consent for promotional communication.
5. Request deletion of certain personal information, where legally possible.
6. Raise concerns about how your data is being used.
7. To exercise these rights, please contact us at [Add support email].
8. We may need to verify your identity before processing certain requests.
Please note that some information may need to be retained for order records, tax records, legal compliance, fraud prevention, dispute handling, or legitimate business purposes.
14. Children’s Privacy
Ripper Babes is not intended for children.
We do not knowingly collect personal information from children without appropriate parental or guardian consent.
If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete or restrict such information, unless retention is required by law.
Parents or guardians may contact us at babe@ripperbabes.com for any child-related privacy concern.
15. Third-Party Links
Our website may contain links to third-party websites, platforms, payment pages, social media pages, or external services.
We are not responsible for the privacy practices, content, policies, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party websites or platforms you visit.
16. Social Media and Messaging Platforms
If you interact with Ripper Babes through Instagram, WhatsApp, Facebook, or any other social media or messaging platform, your use of those platforms will also be governed by their respective privacy policies and terms.
We may use information you voluntarily share through these platforms to respond to your queries, manage orders, handle feedback, provide support, or communicate brand updates.
17. International Data Processing
Some of our service providers, including website, payment, analytics, communication, or cloud service providers, may process or store data in India or outside India depending on their systems and policies.
Where applicable, we rely on trusted third-party platforms and service providers to handle such data responsibly and securely.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or customer support practices.
The updated Privacy Policy will be posted on this page with a revised effective date.
We encourage you to review this page periodically.
19. Contact Us
If you have any questions, concerns, correction requests, deletion requests, refund-related privacy concerns, or data-related complaints, you can contact us at:
Brand: Ripper Babes
Website: www.ripperbabes.com
Email: babe@ripperbabes.com
WhatsApp/Phone: +91 73001-39100
Instagram: @ripper.babes
Business Address: A-3, Jawahar Nagar, Kota, 324005, Rajasthan, India
20. Grievance Support
For any privacy-related complaint or concern, please contact our support team using the details above.
We aim to acknowledge customer concerns within 48 hours and resolve eligible complaints within a reasonable time, subject to verification and the nature of the issue.
21. Consent
By using our website, placing an order, contacting us, joining a drop list, subscribing to updates, or sharing your personal information with Ripper Babes, you consent to the collection and use of your information as described in this Privacy Policy.
If you do not agree with this Privacy Policy, please avoid using our website or sharing personal information with us.